Anyone who relies on their oven for most of their cooing needs easily gets frustrated when the oven fails due to a specific error. It is even more disturbing when this happens when you need to put a dish ready to bake. Fortunately, most of these errors can be fixed. All you need is to understand how to troubleshoot once you know what the problem means. One of the most common errors is the SE error code, which displays every time your oven fails to respond to commands given to it. It may also happen when the oven begins to cook spontaneously. The important thing is to understand how best to solve this issue. This article explains what the issue means in detail and proffer solutions to consider each time these error codes occur.
An SE error code will pop up majorly because of the keyboard malfunctions. The triggers are diverse, which means that solutions to this problem will also vary. The important thing is to find out which of the triggers you need to fix. This may involve paying attention to certain symptoms, especially if the general troubleshooting technique fails to work. Read on to discover more details.
What the SE Error Code relates to
Like most other error codes that are read and interpreted wrongly, the SE code is actually 5E. The five are often confused with S, but in both cases, the issue means that the keyboard has a problem or more than one issue. The first thing you should do is to ensure that there is no failure on the control board. To guarantee that the control board is okay, carry out a test. This can be achieved by:
- Unplugging the oven from the power outlet
- Wait for a minute or two
- Switch the power on
- Start the oven
If, after doing this, the SE error code disappears, then you can use the oven because it is now fit for use. When it reappears soon after, there is a high chance that the keyboard, wiring, and sensor unit’s tracks could be faulty. In such a case, the unit will require further diagnosis. It is only by examining the issue that you can come up with a solution that permanently fixes the issue. However, there is always the possibility that the error may not clear even after troubleshooting and fixing the issue. In such a case, you may have to bring in an expert to examine the appliance further. If you suspect electrical faults, make sure to avoid doing any further repairs unless you are a certified electrician. Below are a few things you could do to help fix the error.
Important: As a homeowner, realizing that you need to waste another Saturday waiting for the landlord or handyman to come over to fix another damaged appliance is frustrating. It shouldn't feel like the norm to constantly have damaged appliances and systems in your home since it can come to a huge cost at the end of each year. The SE error pops because of the lack of contacts on the control panel. However, there could be more reasons for this. The bottom line is that each of the issues requires a specific approach and technical solution. Read on to discover details.
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Sticky keys should be the first sign that something is wrong with your oven. This happens when none of the keyboard keys work when pressed. Instead of the buttons to respond to specific commands, they tend to display the SE code. The random mode may also set in, especially if you press on the sensor module often and strongly. This always consists of two films that come with applied conductive paths and pads, both of which are opposite each other. This causes two thin membranes to be stuck together. You can restore the keys performances and remove the SE codes by doing the following:
- Disconnecting the device from the power source
- Disconnecting all cables from the panel, including ground, power, and sensor signal transmission.
- Using a fan heater or hairdryer, warm up the front of the control unit.
- Use a sharp tool to pry off the film from below.
- Unstick the membrane from the case from the bottom to the top and from left to right. Be careful and avoid jerking as this may damage the cable from the right side.
- Stick up the intervals between the contacts with a narrow scotch
- Put the film back
- Switch the unit on and consider the response of the buttons
This will help to restore the normal signal admittance when it is pressed because the SE error is often associated with the subsidence of a thin membrane and not necessarily a poor contact. The gap clearance between the upper and lower surfaces increases because of a stuck scotch.
A damaged keyboard can also trigger the SE error. This happens when moisture gets into the inner film space, causing a short circuit. Consequently, there is strayed power and current leak. The common symptom when this happens includes periodic freezing of the oven, where buttons lose their optimal conductivity when pressed. What’s more, it does not matter which mode it is in. Sometimes it suddenly begins to warm up and then switches off, displaying the SE error.
In this case, you may have to reinstall the touchpad (View on Amazon). Alternatively, replace the buttons with micro switches. Follow the procedure below:
- Unplug cord from the power outlet
- Remove the casing
- All cables should be disconnected from the control module
- Use a dryer to warm the touch panel
- Carefully remove the flexible film by moving it to the right side
- Use a marker to mark the location of the keys
- Drill holes of the right diameter size
- Install the new micro-switches
- Solder the switches with cable from the computer
- The resulting harness should be connected to the control unit
- Stick the membrane back
- You can then switch the microwave oven on and check if it works as it should
The SE error can also come up when the racks are faulty. In this case, the unit fails to respond to any pressing. This can come about when the cable is burnt or oxidized due to moisture. The best way to fix this would be to restore the sensor tracks as follows:
- Start by disconnecting the appliance from the main power source and then removing the cover.
- Unscrew the top bolt to disconnect all cables including the current supply, grounding, and sensor signal
- Open the oven and unscrew the four bolts holding the front board.
- Remove the latched and proceed to warm it using a hot air gun or a household fan.
- Remove the bottom film from left to right using appropriate tools. First, move it up, and then towards the right. Resist any temptation to jerk it out.
- Disconnect the next membrane to access the damaged parts causing the SE error to display.
- Remove the insulation by wiping it off.
- Use a multi-meter to test the tracks.
- Apply a conducive glue to all the empty parts
- Wait for the glue to dry, which could be anything from 2 to 3 hours.
- Use a thin awl to separate the tracks and test the contacts to avoid short-circuiting.
- Stick the repaired place with scotch on both sides. This eliminates the possibility of condensation penetrating in.
- Assemble the appliance and check to see if the SE error occurs again.
If all the three methods described above fail to eliminate the SE error, then it may be time to call in a professional for assistance. While most Samsung appliances come with a self-diagnosis guide, which, when followed, clears most of the errors, sometimes the issue is deeper than you can handle alone. In such cases, several attempts to troubleshoot the oven will fail miserably. Fortunately, all is not lost since you can simply call the customer care desk for assistance. A professional repair technician will be sent to you. The expert will then take a professional look at when the SE error keeps displaying despite your efforts to fix it. You will have to take the recommendations from the expert if it gets to this point.