7 Reasons Why Your Samsung Washer Won’t Drain


Samsung is one of the leading appliance manufacturers in the world today. One of their greatest creations yet is the Samsung washing machine. This home appliance lifts the burden of doing laundry off the shoulders of homeowners. It is efficient, durable and can run a diagnostics in case of a fault within the washer. However, like everything nice, Samsung washer may breakdown as you use it, and not drain water.

If your washing machine does not drain, an error code will show on its display screen. The error code of not draining shows as nd. This fault code results from a clogged debris filter or a backed-up drain hose. When your washer doesn’t drain, you will keep your laundry schedule as expected. It is, therefore, important for you to fix the problem as soon as possible.

What Causes Your Washing Machine Not to Drain?

Before you try to fix your washing machine, you have to understand what causes the drain in the first place. Typically, there are six common causes for a faulty drain in a washing machine. We will explore each problem in detail and how you can fix the problem.

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Faulty Drain Pump

Drain pump (view on Amazon) is a crucial component in your washing machine. It contributes a lot to the draining function of your washing machine by pumping out drain water. If the drain pump breaks down or is damaged, it will cause your washer not to drain. Before you do anything drastic, you need to inspect the drain pump to see what might have caused its failure. Sometimes, small objects such as clothing might have stuck inside the drain pump, causing it not to drain water as it should. If there is no clog in the drain pump, use a multimeter to test the pump. If the results indicate that the pump is faulty, you need to replace it with a new drain pump for your washer to resume normal operations.

Drain Hose Problem

Drain hose removes water from your washing machine. If the drain hose is leaking, kinked, bent, blocked or clogged, water will not be able to remove water from your washing machine. Inspect the drain hose thoroughly to ensure it is in perfect condition. In the case of kinks, straighten the drain hose. In the case of clogs, unclog the drain hose to improve the water flow rate out of the washing machine. Detach the drain hose from your washing machine and run water to remove clogs that might inhibit the flow of water. However, you have to put a bucket under your washing machine when you remove the drain hose so that the water in the machine will drain into the bucket.

Water Pump Belt

The water pump belt is important for draining water out of the washing machine. When this belt breaks or becomes loose, your washer’s ability to drain water will be affected. Examine the belt for faults that might cause it not to drain water out of your washer. Replace it if you find any faults.

Faulty Drive Belt

The drive belt is attached to pulleys. If it becomes loose, it may not deliver on its functions as expected. Examine the drive belt to see if it is responsible for the no drain error in your washing machine. Replace it if it causes the no drain error.

Faulty Lid Switch

A fault lid switch may cause a failure in your washing machine, even by affecting your washer’s ability to drain water. However, this seldom happens because a faulty lid switch stops your washer from spinning or agitating. To be sure about the faulty lid switch, you need to test it.

The lid switch may fail in two ways. It may develop mechanical or electrical issues. In case of mechanical issues, the lid switch will crack, break, or not be able to come in contact with the lid. An electrical fault, on the other hand, you need to test it using a multimeter with ohms. The test should be for continuity. If your test results show that your washing machine was not able to drain because of the lid switch, you need to replace the lid switch.

Faulty Door Lock Switch Assembly and Motor

The door lock protects the contents in the washer and users of the washer during operation. The washer can only begin its operation when its doors are closed. However, if the door is not shut properly, using a latch, the washing machine’s door switch will stop the washer from proceeding with the operation. In essence, a faulty door lock switch assembly will prevent the washer from spinning. Like the lid switch, the door lock may fail electrically or mechanically. Inspect the lock for damages and replace it if you find any. If the lock does not latch properly or is damaged, you need to find out if it is an electrical or a mechanical issue. Use a multimeter to test for continuity in each of your door lock switches. Replace any switch that does not have continuity.

Fault Coin Trap

Some models of washers have a coin trap feature to trap all foreign objects in your washing machine’s drain. This part of the washer needs to be checked and cleaned regularly. If not, the coin trap is likely to accumulate debris and fail in the long run, thus affecting the washer’s ability to drain well. If the washer is causing the no drain error, remove it and clean it well.

You Need to Know This About Your Washing Machine!

If you’re noticing problems with your washing machine, you need to know what’s causing the issue and if you’ll need to get the washing machine repaired or replaced. Having a working washing machine is crucial for any home, and fixing it is just one form of home improvement, but there are many more.

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Diagnosing Your Problem

Put pressure on the lid switch of your washer using your hand to ensure that it works. Ideally, your washer will not drain if the lid is open or thinks the lid is not closed. This may be caused by two things, either the sensor is damaged, or you have indeed not closed the lid. Inspect the lid sensor to ensure that it is not broken by finding the part of your lid, which presses down as the lid closes. Press the switch down until you hear a click or see the light indicating the lid is closed. If neither of these happens, it means that you may have a broken lid switch and it may need to be replaced.

Check other parts of the washer for faults. Before you embark on this process, you first have to unplug your washing machine from its power source. Pull your washer away from the wall to create enough space for you to work on your washer and access your washing machine’s power cord. Pull the power cord gently from the socket to disconnect the washer from the socket. Doing this will eliminate the risk of electrical accidents from happening. As a precautionary safety measure, do not start working or handling the water in the washer before removing it from its power source.

Once your washer is disconnected from its source of power, drain the water in your washing machine. Start by removing all clothes in the washing machine’s drum. Using a plastic bowl, scoop water from the washing machine and pour it down the sink or bathtub.

Put the wet clothes from the washing machine in the sink or bathtub to avoid damaging your floor. Scooping water out of your washer is one of the easiest ways to drain it manually. Alternatively, you can place a bucket beneath the washer and disconnect the drain pipe.

Examine where the washer’s access panel is located. The pump of your washing machine is located on the bottom of your washing machine. When you gain access into the machine, you should see two tiny screws at the bottom of your washer’s front panel. If you do not locate the screws, your washer’s access is likely to be at the back. In most cases, top-loaders are accessed from the front.

Once you locate your access panel, unscrew its sides using a screwdriver. Be very careful when removing these screws not to damage anything. Put the screws in a safe place so that you may use them later. Hold the panel as you remove the screws so that it does not fall before you completely remove all the screws. Ideally, the screws are found near the bottom of the washing machine, at the corner of the panel. In other washers, you will see a small black panel, which will allow you to access the pump without necessarily removing the whole panel.

Using both of your hands, grab the bottom of the panel and carefully lift it forward. The top part of your panel should unhook from the top of the washing machine. When this portion unhooks, remove the panel carefully and put it aside. You should hold the panel well.

In the washing machine, you should be able to see three hoses that are attached to your washer from the back. Of the three, the drain hose pipe will be grey; the hot water hose is red while the cold water pipe is blue. Inspect the grey hose for kinks, dents, and any other damage. Fix it if it is damaged.

Shift your focus to the bottom of the washing machine to find a plastic pump fixed to the drain pipe. Typically, the pump is always at the base of the washer, in front or at the back. It is cylindrical and round with a base. You will also observe a grey drainpipe attached to the pump. It will also have a hose attached to it.

Gently disconnect the hose from the pump to see if there are clogs. Inspect both the pump and the hose for clogs. If you cannot see a clog, insert your fingers into the pump and hose to feel. You should look for a small piece of clothing or anything small that can block the hose and the pump.

If there is no clog in the pump or hose, you need to inspect your pump for damages. Insert your fingers into the pump to find out if the spinning function of the washer or any other part feels broken in the pump. In addition to this, you need to inspect the surface of the pump for cracks, broken pieces, or warps. Replace the pump if it is damaged.

Listen for unusual sounds from your pump. In most cases, damaged pumps produce weird sounds. They may also leak on to your floor. The pump may continue to show these signs depending on the severity of the issue.

If everything you try won’t work, you need to call a professional to fix the problem.

When your Samsung washing machine doesn’t drain, try these DIY diagnosis and fixes. However, if despite your best efforts, you cannot get to the bottom of the problem, you need to call a plumber or a washing machine specialist to fix the problem.


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