Error codes are a communication to the user that something is wrong with the machine. These codes are displayed to indicate the presence of an issue that needs to be fixed immediately. Understanding the meaning of specific codes can save you a lot of time and money.
Once you figure out what the issue could be, the chances are that you will not have to worry about hiring an expert. For Samsung washers, the SC error code means that there is a failure in the drain system. This needs to be addressed immediately as it hinders the proper functioning of the washer. Fortunately, it is easy to diagnose and fix such issues. Read on to discover details.
What Does SC Mean on Samsung Washer?
SC on your Samsung washer means that it’s not draining. This happens when either the drain hose or pump is clogged and water can’t flow out of it. The blockage will have to be removed before the water can drain out of the washer. Once the clog has been removed from the drain hose or pipe, the sc error will go away.
Typically, a washing machine is meant to drain water with the help of a pressure relay. This pressure also determines how full the drum is. When the drain fails to start, the machine self-diagnoses and displays an error code of SC (5C), nd, or 5E. In older Samsung models, the same error displays as E2, for all models before 2007.
In the real sense, the SC error is non-existent. Most people tend to confuse the 5 with S, hence the error code SC instead of 5C. In both cases, the meaning remains the same, as both indicate a failure in the drain system. The problem has several triggers which include:
- Program interruption by the unit causing it to stand filled
- Slow water drainage, which does not happen to the end
- Empty drum yet the SC error still displays
In the first two instances, the triggers are often external, which may include the clogging of pipes. To fix this, have the end of the hose pipe disconnected and placed in a large container then begin the drain mode. Clean the sewer or siphon below the sink if the water is pumped out. For this case, the electronic controller may be faulty hence failing to work as it should. When this happens, the system will transmit wrong signals hence the error. When such happen, turn off the machine for at least 10 to 15 minutes before repeating the cycle. This should easily clear the system and cause it to start correctly.
Why Does My Samsung Washer Say SC?
Your Samsung washer says SC because it can’t drain. This is caused by a blockage or clog that prevents the water in the tub from draining. The blockage will need to be removed to fix the sc error and to allow the washer to drain excess water. You may fail to get rid of the sc error after the reboot. When this happens, then there is a major underlying issue that needs to be addressed. Before exploring the issue further, you may have to forcefully remove the water from the washer and get out of the laundry. Some of the potential issues include:
1. Drain Hose Issues
Apart from the filter being clogged, when your drain hose has issues, the SC error may be displayed. You need to ensure that the hose is not frozen or clogged by any particles. It should also be appropriately located, depending on the connection type. Ensure that the hose has no bends and that it is not more than 4 meters long.
Water may remain stagnant in the washing machine when the drain hose is not properly installed. You need to follow the manufacturer’s instructions when connecting it. While at it, ensure that no foreign objects are trapped inside as these can easily become obstructions. In case there are any objects inside, remove them by hand, or by water or air pressure. If the items are stuck, replace the drain hose with a new one (View Amazon).
1. Use a plier to pull out the clog. Because a pump or hose is quite deep, you’ll need to grab your pliers and push it into the hose. Close the end of the pliers onto the item that’s caught into the pipe. When pulling the blockage out, go slowly and make sure not to break up the clog. It’s likely that the clog is wrapped around the spinning mechanism inside the pump. If you’re trying to remove a blockage in the hose, you should find this slightly easier.
2. Twist the puller under the pump and twist. Below your Samsung washing machine, you should find a small pulley that’s under the pump. This pulley is connected to a spinning mechanism inside the pump and turning the pulley counterclockwise whilst you pull a clog out will help to unwind the clog. This will help you avoid damaging the pump and take out a clog that’s wrapped out the spinning mechanism without turning it may cause damage. Make sure to turn the pump clockwise if turning it counterclockwise didn’t help.
3. Use a plumber’s snake to remove the clog. Before you try this, detach the pipe and hold 1 end whilst the other end is in the bucket. Using a plumber’s snake, you can insert the end of the plumber’s snake (view on Amazon) into the hose. As you reach the clog, insert the snake into the hose until you finally reach the clog. Manually turn the snake as you dig further into the clog. Once done, the clog should drop into the bucket. You should also notice water that was stuck in the pipe drip into the buck once the clog is removed.
4. Reconnect your hose to the pump. Once the clog is removed, you should put the hose back on the pump and secure it in place. Make sure that it isn’t loose or the hose will leak while the machine is on. While you’re working on the hose, make sure that you don’t create any kinks as this could prevent the washing from draining which will trigger the washing machine error code sc.
5. Plug up your machine. Once the clog has been removed, you need to put the panel back onto the washing machine. If the washing machine is raised, then put it back on the floor. After plugging the washing machine back in, then set the washing machine to a drain and spin cycle. Let the washer run the drain cycle and see if it drains. If it doesn’t drain and the error sc is still showing on the display, then it’s possible that the clog is still there. If this is the case, you’ll need to get some professional help as you’ve done all you can.
2. Pump Filter Clogging
In case the pump works but fails to do its work, you should check the drain filter for obstructions. You will have to open the lower right corner door. Unscrew this door by turning it contraclockwise. You will realize those small items such as buttons, coins, and other tiny debris will not cause major issues with your washer. The 5C or SC error is caused by major debris. Common culprits have usually accumulated debris, as well as piled-up socks. To fix this error, you have to remove the clogs, wash the filter, and then reinstall the filter.
3. Foreign Objects in the Nozzle
In some cases, drain nozzles get clogged. When this happens, the machine is likely not to pump water; hence the 5C or SC error is displayed. You should ensure that no debris gets into the connection between the tank and pump. Clean the duct properly in case it is clogged.
4. Pump Clogging
The SC error also displays whenever there is clogging in the pump. Small items such as pins, rubber bands, hair clips, nails, coins, and screws easily get stuck. When you hear the machine’s quiet roar, this indicates that the subunit is working but could be stuck due to the debris accumulating. To rectify this, remove the filter and turn the drain mode on while checking how the wheels turn. You should also check the pump’s output chamber as well as the place under the impeller. You do not want to miss any hidden obstacles that you should fix.
5. Check Your Pump for Damage
If there are no clogs in the pump, then you should check if the pump is damaged instead. The spinning mechanic or any other broken piece could be stuck inside. Look over the surface of the pump and look out for cracks, broken pieces, or warps. If you see any damage on the pump, then it’ll need to be replaced unless your washer won’t be able to drain.
If you don’t know what the pump looks like, then you should refer back to the washing machine manual to check for this. If you’re still not sure what you’re doing, then you should consult a professional that knows what they’re doing.
6. Poor Wire Connection
A poor wire connection can also trigger the SC error. This can easily be diagnosed if the machine does not emit any sounds. You can assume that the open contacts of the electrical circuit are the problem. To eliminate all doubts, inspect the wires from the drain pump to the control module. It is possible that they could be detached and need fixing. This can happen whenever you move the machine during transportation. It could also happen when the wires are damaged due to malfunctioning. When this happens:
- Repair the open circuit by twisting in case the defects are insignificant
- Replace the entire cable in case of serious issues
7. Pump Breakdown
Every time the pump breaks down, the machine fails to wring out water and also fails to drain hence the SC error display. A faulting pumping system does not have to be silent. In some cases, the rotor rotates at normal speed, but the wheel is stagnant. In some cases, it may even make a few revolutions due to the shaft slipping, triggering the SC error code. When this happens, you need to check the pump by:
- Placing the machine on its side to access the contacts
- Removing the control panel’s cover
- Using a multimeter to check for continuity of the electric circuit’s terminals. It should have a resistance of about 165 ohms.
- Call an expert to observe if the error keeps displaying when everything else checks out.
Note that if the pump is the issue, then it will have to be replaced with a new one.
8. Pressure System being Blocked
When there is blocking in the pressure system, the machine signals for water stagnancy, and in turn, the SC or 5C error pops up. Usually, this error does not stop the machine from pumping. In fact, the drain is normal, but the error is displayed because of the pressure system receiving wrong signals due to clogging. These wrong signals are then transmitted to the control board, which triggers the error code display. This happens because the machine interprets that it is full when, in actual sense, it is empty. To test for blocking:
- Disconnect the washer from the main power supply
- Remove the panel
- Unscrew the pressure relay’s rubber tube
- Gently blow it
In case the drum is empty, but air fails to pass, then it is possible that limescale and fat have accumulated. You need to clean the container, which may involve partially disassembling the washer.
You may also want to check for a faulty pressure switch when this error occurs. When the switch fails to determine when the drum is full, then it interferes with the program.
More often than not, the suggested fixes should work. However, in case the problems are persistent, then consider seeking expert help. A technician is better placed to advise accordingly.
9. Inspect the Washing Machine for Damaged Belts
The belt in your washing machine fits between the motor and the drum pulley, this is the part that allows the drum to turn during the drain cycle or any other cycle. If the belt is damaged, this can prevent the drain cycle. To check for this, you need to unscrew the access panel and check the main belt and the pump belt. If you’re not sure where to locate this, you need to refer back to the manufacturer’s diagram.
10. Check the Drain Vent
The drain vent allows air into the washing machine which can prevent water from draining from the machine. If there’s a gap where the drain hose enters the washer’s drain, then you may not need a drain vent.
11. Test the Lid Switch Assembly
Your Samsung washers will only drain and spin if the lid is locked closed. If it isn’t locked closed, then the defective lid switch will be causing the problem. To check if the lid is the problem, press doing on the lid switch and make sure the door is locked properly. If you notice the drain cycle starting after doing this, then the door wasn’t closed properly. Usually, when the door isn’t closed properly, you should receive an error.
12. Clean out the Coin Trap
There’s a coin trap in your Samsung washer that’s designed to catch foreign objects such as coins when you miss them. If there’s something stuck in here, you’ll need to remove it as it can prevent the washer from draining. It’s relatively easy to find and take out coins from the coin trap.
13. Check the Water Level Control
If the water level control is faulty, then the washer won’t be able to drain and it’ll show the sc error code. The water level switch sends power from the timer control to the water inlet valve and the temperature switch each time the tub needs to be filled during a wash cycle. To check if it’s broken, you need to open the washing machine’s control and look for the tube that’s connected to the water level value. If it’s clogged, you’ll need to clean it out and this can be done using vinegar. If the value is damaged, then it’ll need replacing.
14. Make Sure Wastewater Isn’t Running Back Into The Drum
If the pump filter isn’t clogged, nor is the drain hose preventing water from draining, water might be entering the washing machine’s drum. To prevent water from going back into the washing machine, secure the drain hose to the washing machine using a clip. Mkae sure that the drain hose is connected to the waste outlet at least 40cm and at most 100cm above ground level. Make sure that the hose is inserted 15cm deep into the drain outlet. If the hose is too long, you’ll need to cut it.
How to Drain Water Out of Washer
If you’re seeing the error code sc, it means that the water remaining in your washing machine is failing to drain. If the water hasn’t drained, then you can either bail the water out, which can be a long process as well as straining because you’ll have to reach the inside of the washing machine continuously. Or, you can just let gravity do all of the work by disconnecting the drain hose. For this, you’ll need a bucket, screwdriver, pliers, a towel and sponge, as well as a clamp.
1. Turn off the power. Before you attempt to let the remaining water drain out of the drain hose, you need to unplug the washer from the outlet or turn off the power at the circuit breaker. If you want to be extra safe, then you should turn off the hot and cold water connection to the washing machine.
2. Locate the drain hose at the back. When locating the hose, first check to see if it’s kinked to make sure that water can actually flow through the hose. If it is kinked, then just straighten it out. If the hose doesn’t have any bends or kinks, then disconnect it from the drain. At all times, make sure that the hose is higher than the washing tub.
3. Prepare the bucket. Since water is going to be flowing through the hose, you need to get your bucket, then lower the hose below the tub and place it into the bucket. Start to fill the bucket with the water. If the water doesn’t flow freely from the hose, then the filter may be blocked. You’ll need to clear the blockage before you can continue to drain the washer tub.
4. Check for and remove all clogs in the drain hose. Once all of the water is out, then you can check the drain for any clogs. This might be pieces of clothing or clogged-up soap. Once done, loosen the clamp, loosen the clamp that connects the hose to the bottom of the washer tub and inspect the inside. If anything is clogging the hose, remove it using pliers.