Your Samsung washer displays different error codes to men different things. One of these errors is the u6 code that displays to indicate an imbalanced drum during an ongoing cycle. However, in reality, there is no u6 error code or Samsung washers. Most users tend to read the ub error code as u6 for reasons best known to them. However, regardless of what you see displayed on your machine, the meaning s the same. This may also be described as the water level sensor error. However, the official Samsung manual does not offer a description of this error. This article explains why the error occurs and how best to fix them. Read on for more details.
Having a Samsung washer can be a relief, especially when it comes to doing laundry. However, you are likely to become even more stressed when the appliance displays an error code that you cannot fix. One of the common issues that you may encounter is a balance issue. Usually, your machine will show the u6 error code. The good news is that you can quickly rectify such a problem by taking the simple steps described below.
Why the u6/ub Error Occurs
The Samsung washer is designed to balance the load on its own. However, if it fails to do so, the machine often switches itself off after forcibly stopping the wash cycle. Failure to shut down will lead to the display of the u6 error code. In some cases, the machine pauses the rotation to display the error code. Either way, the clothes in the washer remain wet. It is also possible for the appliance to continue rotating if it is balanced for low speed. However, if the imbalance persists, then the machine will fail to increase its speed. This will translate to the clothes in the device being wetter than they would ordinarily be when they leave the washer.
The load imbalance occurs when:
- Items get tangled or bunched up
- The washer is overloaded
- The machine is unloaded when you use a few items
- The machine is under-loaded/ when it has one or two items
- Laundry is tangled especially when washing items like pillowcases and duvets
- Different fabric weights causing instability in the washer
- Failing control module or motor
- The machine is un-leveled due to an uneven floor
- A failing control motor or module
This error code will often pop in the 9th, 7th, or 3rd minute towards the end of the wash cycle. Before this happens, the machine will rotate slowly in either direction as it tries to balance the wash load before the timer pauses.
Avoiding the u6 Error Code
Once you see the error pop, check the machine for stability. The machine may have been poorly moved during the previous cycle hence became imbalanced. Check that none of its legs hangs in the air. A simple mistake, such as having a small gap between the floor and leg, may increase the drum’s vibrations’ amplitude at high speeds. Once this is cleared, check the laundry load in your washing machine, as well as the washing spin mode.
Load Issues that Cause the u6 Error
Usually, the wrong load can cause instability. This instability can be caused by an overload or under load, depending on the situation. Below are some of the ways a wrong load may trigger the u6 error code display.
One or two items
Every time you load a large washer since most are about 6kg, you subject it to underperformance with few items. Usually, the machine is under-loaded, yet it is still expected to work as it would when fully-loaded. The extra space left will cause an imbalance as the machine struggles to align the clothes appropriately. In this case, the machine fails to rearrange the laundry evenly along the drum’s surface.
This means that the main load ends up lying on only one section. To fix this, you need to load at least 3 or 4 items so that the machine regains its balance. Always estimate the load to ensure that everything is perfect. You will get the hang of it after using the new Samsung washer (View on Amazon) a few times after buying it.
When Loading one Big Heavy Item and a few Light Ones
In this case, the main load will also lie in one section of the drum because the machine fails to rearrange the laundry evenly across its surface. You need to set the spin speed at 400rpm or start the spin cycle without the spin.
When Loaded Items are Made of Different Fabric
You need to note that different fabrics absorb water at different rates. This means that the different fabrics will have varied weights once they absorb water. Consequently, this may affect the spin cycle. This imbalance can easily be corrected by loading similar fabrics in one cycle, if possible. Avoid the temptation of dumping everything in the machine even though this seems like the easiest thing to do, especially if you have fewer clothes.
When Washing Bed Linen
More often than not, the items get tangled up during a wash cycle. Sometimes, they may get inside a duvet cover, or even inside a pillowcase. While this may be unavoidable, you can help improve the machine’s balance by not loading more than 2kgs of linen at a time. Also, set the spin speed at 800rpm. The correct speed can help you avoid imbalances that cause such errors.
Overloading the Machine
Your washer is likely to be unbalanced if you overload it. Having a lot of laundry in the washer makes it impossible for the drum to spread it. Remember that only the cotton mode allows for maximum load. Doing a maximum load for other fabrics may be problematic. It is advisable to go through the machine’s manual to know how best to deal with it.
Basically, you need to ensure that your machine is balanced if you want it to work optimally. Most average Samsung washers come with a 6Kg limit. However, there are bigger versions that take up to 7, 8, and 10 Kgs. Regardless of what you go for, make sure to load the machine properly to avoid any imbalance.
In case any of the above solutions fail to work for the washer, and the u6 error keeps popping, then you should consider having a technician check it out. There is a high likelihood that the issue is a technical one. Several issues could be behind it, including faulty drum shaft, gaskets, and nuts. A professional may be able to diagnose and suggest a solution accurately.
You Need to Know This About Your Washing Machine!
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Why You Need to Fix the Machine’s Balance Error
It is necessary to keep track of your washer’s balance if you intend to fix the error of the machine over-spinning or vibrating excessively. If it does this continuously, it is possible that the machine could cause injury. Fortunately, this is an issue that can be tackled by looking at the different ways through which you can improve the machine’s balance. Start by tightening the washer’s legs so that none hangs in the air. You can then work around knowing what amount of load is perfect for your washer. Don’t overdo or under-do it because this will create balance issues that then trigger excess vibration and imbalance.
Knowing which step to take when dealing with an imbalance washer is crucial. Your manual will probably have a few suggestions that you must consider. However, if you try some of the solutions described above to no avail, consider talking to your professional handyman for a technical perspective. The bottom line is that your washer serves you best when it is properly balanced. The load should match the drum’s capacity to avoid overstraining it.