Owning a front load washer is one of the best things considering that you get to load many clothes at once. Unfortunately, it can be devastating when the washer fails to work because of one reason or the other. One of the most common errors that pop up is the OE error code. Knowing what causes the problem is the first step towards fixing it. This article explores all the potential causes and great fixes that can restore the washer’s function.
Owning a washing machine can be the right step, especially if you have a washing laundry problem. However, you need to understand how to troubleshoot in case of errors that are likely to appear frequently. These codes are protective measures since they tend to prevent the machine from getting seriously damaged, which could be more costly. This article explores the OE error code in detail.
OE Code – What it Means
Usually, the OE code indicates the machine’s inability to drain water. This can be caused by various things, including a kinked drain hose, or a clogged drain pump. With this in mind, users should have an idea of how to drain the washer to clear the error. It is important to know what the root cause is if you are to fix it properly.
TroubleshootingWhen the OE error code pops up on the machine, it is important to know what to look for. Start with the three major components that affect the functioning of the machine to trigger the error code. These are the drain pump filter, the drain hose, and the drain pump.
Dealing with the Drain Hose
Whenever the OE displays, the drain hose should be the first thing you check. Start by checking out the drain hose at the back of the machine. The goal is to establish if it is kinked or bent. This could happen when the washer is pulled back into the wall. A bent or kinked hose prevents water from flowing through it. Straighten any bent hoses to allow for water flow by ensuring that there are no blockages. Once done, check the machine by starting a small load. If the error does not display, then it has been successfully cleared.
Consider the Drain Pump Filter
Start by unplugging the washer from the power source to check it. Locate the filter’s position, which should be at the front bottom of the LG washer. Remove the washer’s cover to drain the pump filter. You should then unhook and remove the small plug from the drain hose. Use a small bowl to get the water draining from the tub. Once the water is drained, twist the drain pump filter in a counter-clockwise direction to remove it.
Clean the part by running warm water through it. Use a rag or cleaning brush to clean the drain pump’s filter. Once you are sure that everything is clean, replace the cap on the drain hose and connect the hose to the washer. The bottom line is to ensure that the filter is secured back to its place. Run the machine with a small load to confirm that the error has been eliminated.
You Need to Know This About Your Washing Machine!
If you’re noticing problems with your washing machine, you need to know what’s causing the issue and if you’ll need to get the washing machine repaired or replaced. Having a working washing machine is crucial for any home, and fixing it is just one form of home improvement, but there are many more.
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Considering the Drain Pump
When the filter and drain hose is functioning alright, but the OE error persists, then you may want to consider the drain pump itself. You should first test the drain pump by running a spin cycle only. To do this, press the power button to start the washer. It would be best if you then pressed the spin button until you attain a high level. Proceed to press the start/pause button and begin the spin cycle.
In case you hear a humming noise, then the machine has started draining. On the other hand, if the pump is silent or you cannot hear the humming sound, then you need to call the expert repairman to examine the machine and check the drain pump physically. The pump is located inside the machine, and it could be challenging to find. Ensure that you are trained and comfortable to handle electrical components if you do not want to call an expert. To do this:
- Disconnect the machine from the power source to avoid any accidents from electrocution
- Locate the screws that hold the top of your LG washer’s top in place.
- Remove the screws and pull the top towards the back of the machine, then lift it upwards.
- Press the release tab on the soap drawer to remove it
- Take the screws holding the housing unit out.
- Based on which LG model you are dealing with, there may be another screw on the right side that holds the control panel in place. Some models have locking tabs across the machine’s top that must be pulled up to unlock.
- When the panel disconnects, set it on the machine’s top
- Move to the bottom of the machine, on its left-hand side and where there is a small door and open it. There is a small hose that should be pulled out to remove its end.
- When you do this, any water that could be trapped in the tub will drain. You should have a container to trap it.
- There is a screw inside the door that you need to remove. Pull the drain cover and clean it out before setting it aside.
- You should now see one screw at the bottom holding the front panel in place. This should be removed as well.
- Open the washer door and remove the band clamp holding the door below the in place using a flat screwdriver.
- Pull the boot away from the front panel and push it into the washer’s tub.
- You must not remove the door lock assembly.
- Remove the wiring harness from the bottom by simply pulling it straight down to have it disengaged. Once done, close the washer’s door.
- Remove four of the screws across the top and support the front panel and the door assembly before you remove the last screw.
- Once all screws are removed, tilt it forward and slightly lift upwards to disengage the three tabs that hold it in place.
- Set the front panel as well as the door assembly aside
- The drain pump motor is situated at the bottom left, and based on your machine’s model, it may have two or three hoses attached to it. It is also possible that it is connected to the base by a sliding locking tab or a few bolts.
- Your next step is to remove the clamp from each hose then twist the hoses free from the pump.
- Once the hoses are removed, then set aside, remove the remaining screws that hold the pump in place.
- In case the washer’s model has a metal bracket that holds the pump assembly, remove the bolts. If there is no bracket, then there is likely to be a small locking tab at the pump’s back center that you need to disengage.
- When the pump assembly is out, you will then disconnect the wire harness.
- Take note of the wire colors you remove from the machine before removing the pump from the pump’s motor when you remove the three screws.
- You should then remove the cover from the existing motor.
- It is at this point that you should then discard the motor and replace it with a new drain pump (View on Amazon). Cover and reassemble the machine backward.
The above three parts are the major culprits whenever the LG washer displays the OE error. Most of the solutions will be within the first two steps because drain pumps hardly break down. However, in case you feel that the issue is still persistent, hire an expert that is familiar with LG washers. You can choose to call the customer service to have a look and advice you on the way forward.